FAQS
Frequently Asked Questions
Everything you need to know about our virtual assistant services
How quickly can I get started with a Virtual Assistant?
We can have a dedicated VA ready for you within 3-5 business days. After our consultation call, we match you with the perfect assistant based on your specific needs and industry.
What if I'm not satisfied with my Virtual Assistant?
Your satisfaction is our priority. If you’re not happy with your VA, we’ll replace them immediately at no extra cost. We also provide ongoing management to ensure quality and performance.
Do I need to provide training to my Virtual Assistant?
Our VAs come pre-trained in common business tools and processes. You’ll only need to provide company-specific information. We handle the initial onboarding and training to ensure a smooth start.
Can I scale up or down my VA hours?
Absolutely! We offer flexible plans that can scale with your business. You can upgrade from part-time to full-time, or add additional VAs as your needs grow.
What time zones do your Virtual Assistants work in?
We have VAs available across multiple time zones to match your business hours. During consultation, we’ll ensure your VA’s schedule aligns perfectly with your working hours.